Computers - How to Remove Damaged Norton LiveUpdate Files

How to Remove Damaged Norton LiveUpdate Files

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Remove Damaged Norton LiveUpdate Files

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From protecting your computer's Internet connection to using the connection to download security patches and updates, Norton Antivirus is always using resources on your computer. The antivirus program's download application, Norton LiveUpdate, accesses the Norton server and retrieves updates/patches and stores them within the Norton Antivirus program's folder. These updates normally install without any problems, but on occasion a LiveUpdate file will fail to install or will only download as a partial file. These damaged LiveUpdate files will halt the Norton application and must be removed manually to restart the antivirus application.

Difficulty: Moderately Easy

 

 

Instructions

1. Close any open files and programs.
   
   
2. Click "Start" and then "My Computer." Double-click on the "C:\" drive icon.
   
   
3. Click "Tools" and "Folder Options," then click on the "View" tab.
   
   
4. Click on the circle next to the wording "Show hidden files and folders" under the heading "Hidden Files and Folders."
   
5. Click on the check box next to the wording "Hide protected operating system files" to remove the check mark from the box.
   
6. Click "Apply" and then "OK."
   
   
7. Double-click on the "Documents and Settings" folder. Double-click on the "All Users" and "Application Data" folders.
   
   
8. Double click on the "Symantec" and "LiveUpdate" folders.
   
   
9. Double click on the "Downloads" folder.
   
   
10. Click "Edit," "Select All," amd then press the "Delete" key on your keyboard.
    
    
11. Click "Yes" when prompted are you sure you want to move selected files to the "Recycle Bin."
    
    
12. Click "Tools" and "Folder Options," then click on the "View" tab.
    
    
13. Click on the circle next to the wording "Do not show hidden files and folders" under the heading "Hidden Files and folders."
    
    
14. Click on the check box next to the wording "Hide protected operating system files" to add a check mark to this setting..
    
    
15. Click "Apply" and then "OK."
    
    
16. Restart your computer. Norton LiveUpdate will download the latest updates and patches after your computer restarts.